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Cancelation Policy

Ed

Last Update 2 år siden

QuantumTV Cancellation Policy

To ensure a smooth and transparent experience, QuantumTV requires a 5-day notice prior to your subscription renewal date if you wish to cancel your service and avoid cancellation fees.

Key Points of the Policy:
  1. Invoice Notification:

    • Invoices are sent out 5 days before your subscription due date to give you sufficient time to review and decide.
  2. Cancellation Notice Deadline:

    • If you choose to cancel, you must notify us by the same day you receive your invoice (5 days before the due date).
  3. Late Cancellations:

    • If cancellation is requested after the 5-day notice period, a cancellation fee may apply.
  4. How to Cancel:

    • Cancellations must be submitted through [Ticket or email].
    • Ensure you receive confirmation of your cancellation request for it to be valid.

By adhering to this policy, we can ensure clarity and fairness for all our valued customers. Thank you for choosing QuantumTV!

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